RETURNS, WITH PERSONAL CARE
A simpler way
to send it back.
Have a prepaid FedEx, UPS or DHL return label, or need help arranging a new one? Start a return request in your customer account.
I have a prepaid label
Choose FedEx, UPS, DHL Express, DHL eCommerce or USPS and enter your tracking number. Keep your merchant’s label and return instructions. Nubmelo will review the request and contact you before accepting a package.
I need a new label
Share your package details and the merchant-approved return destination. Nubmelo will review service availability and any costs with you. Submitting a request does not purchase postage.
Before you bring a package
Wait for Nubmelo to confirm an appointment and the required handling arrangements. This page does not establish Nubmelo as a UPS Access Point or DHL ServicePoint. QR-only and label-free returns must go to the location designated by the merchant unless Nubmelo explicitly confirms support.
DHL Express and DHL eCommerce use different return networks. Select the exact service on your label. Merchant approval, packaging, deadlines and any customs paperwork still apply.
Sign in to request a return →Need help? nubmelo@nubmelo.org